Frequently Asked Questions
Everything you need to know about your Arlo shopping experience.
What is the standard shipping time for Arlo electronics?
We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
Do my Arlo products come with a warranty?
Yes, all Arlo devices include a standard one-year manufacturer warranty that covers any defects in materials or workmanship under normal use.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging, manuals, and accessories to be eligible for a full refund.
Are Arlo products compatible with smart home ecosystems?
Most of our latest electronics are fully compatible with major platforms including Amazon Alexa, Google Assistant, and Apple HomeKit. Please check the specific product specifications for details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for higher-priced items.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.